Sr. Manager - Cortex Cloud NAM Field Operations

Excellent verbal and written communication skills.
Fluency in using Clari, Salesforce, G-Suite, Gemini and other AI tools
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment.
Ability to translate customer requirements into specifications.
Proficiency in SaaS applications and ability to identify and implement new technologies and solutions
Time management, ability to multitask, and propensity to handle urgent requests/issues.
Business acumen, including a good sense of how a CRM application can be utilized to improve business processes and the bottom line.
Bachelor/ Masters degree in Economics, Business studies, Business Administration or related subjects.
Interest in technology/ sales.

Be the focal point for North America-wide analytics, providing value-adding insight in strategic investment areas as well as managing the operational cadence of the Cortex Cloud Business
Represent the Cortex Cloud business perspective in North America Sales discussions as well as global discussions impacting the Corte Cloud business
Coordinate the Forecasting process across all regions and institute best practices to maximize visibility at the product level
Support the Field Operations team in: Execution on Sales Strategy and Initiatives, Organizational/Territory Design, Business Intelligence (reports, analytics, dashboards), QBR Planning & Support, Territory Quota Modeling
Develop process/tools to help sales operations team manage queries from the sales field
Design, document and implement business processes
Review existing workflows and processes, then improve and document
Leverage AI to scale business processes and analytics
Facilitate solutions to improve data quality
Participate in cross-functional teams that address strategic business issues involving CRM and sales operations

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