Senior Data Analyst - Revenue Operations

2+ years in a data analyst, data engineer, or data scientist role, ideally supporting Sales, Marketing, or Customer Success functions.
Demonstrated experience collaborating with business leaders and executives to understand and solve their data challenges.
Proficiency in SQL, including advanced concepts such as Common Table Expressions (CTEs) and procedural logic (loops, scripting, stored procedures).
Advanced skills in Microsoft Excel and/or Google Sheets, including complex formulas, data modeling, and integrating external data sources.
Proficiency with business intelligence platforms such as Tableau or Looker, with a track record of creating impactful dashboards.
Experience working with Salesforce CRM data, understanding objects, relationships, and workflow best practices.
Strong communication skills with an ability to translate complex analytical work into clear, actionable business insights.
High attention to detail, with strong organizational and problem-solving skills.
Experience building production-grade predictive models (e.g., using Python, R, or similar).
Familiarity with data pipeline tools (e.g., dbt, Airflow).
Experience in SaaS or recurring revenue businesses.

Build and maintain polished Tableau dashboards that are scalable, user-friendly, and accurate, ensuring stakeholders have access to key business metrics.
Respond to ad hoc analytics requests from business partners using Excel or Google Sheets, providing timely and actionable insights.
Assist in building and maintaining analytics infrastructure, including SQL stored procedures and data transformation workflows to support robust analysis.
Work closely with Salesforce administrators to fully understand our CRM data, optimize data capture, and ensure high data quality.
Design and implement predictive models targeting outcomes such as customer retention and pipeline conversion.
Analyze product usage data to uncover complex patterns and network effects, providing nuanced understanding of how customers engage with our offerings.
Regularly interface with executives and managers to gather requirements, understand business objectives, and present findings in a clear, compelling manner.
Partner on new initiatives by identifying key performance indicators and building corresponding reporting solutions.
Troubleshoot and resolve issues with existing dashboards and reports to maintain data integrity and stakeholder trust.

Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence.
Strong sense of urgency with an action-oriented mindset.
Able to collaborate and adapt to shifting priorities as business needs evolve.
Comfortable with asynchronous communication including slack, email, zoom, etc.

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