Senior Associate - Community Response

Proven track record in managing large-scale projects from concept to completion
Strong experience handling high-stakes incidents with a calm, clear-headed approach
Demonstrated ability to analyze data to identify trends, assess risks, and create actionable insights
Proficiency in tools like SQL, Sheets, or other analytics platforms is a strong plus
Exceptional communication skills, both verbal and written, with the ability to present complex information to various audiences, including senior leadership
Experience working with diverse teams
Ability to respond empathetically to individuals impacted by safety incidents
Strong analytical and problem-solving skills, with a proactive mindset to anticipate and mitigate potential risks before they escalate
Comfort working in a fast-paced, ambiguous environment where priorities can shift quickly
Comfort with leveraging technology to optimize safety protocols and workflows

Develop expertise in how DoorDash's processes and safety protocols work
Partner with multiple internal and external teams to execute critical safety response projects
Oversee continued operational success by managing implementation of expansion projects
Determine project goals and outcomes that align with the broader safety strategy
Track the effectiveness of response initiatives and provide regular updates to leadership
Build detailed project plans that outline tasks, resources, dependencies, and timelines
Directly connect with those impacted by incidents on the platform to understand how we can best serve them

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