Care Management Coordinator

Company:	CVS Health
Location:	Texas, USA, Florida, USA, South Carolina, USA, Georgia, USA, Mississippi, USA, Minnesota, USA, Kentucky, USA, New York, NY, USA, Maine, USA, North Carolina, USA, Missouri, USA, Louisiana, USA, Illinois, USA, Alabama, USA, Idaho, USA
Type:	Full-Time
Salary:	$21.1 - $36.78

Requirements

• 2+ years in behavioral health, social services, or a related field relevant to the program focus
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role
• Access to a private, dedicated workspace to fulfill job requirements effectively

Responsibilities

• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care
• Inform the assigned care manager of newly identified health/safety risks or service needs
• Complete care coordination activities delegated by the care manager within an established timeframe
• Inform the assigned care manager and/or associate manager of any identified quality of care issues
• Passionately support the member’s care coordination needs and drive solutions to address those needs
• Use problem-solving skills to find alternative contact information for members who are unreachable by care management
• Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health
• Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

Preferred Qualifications

• Case management and discharge planning experience
• Managed care experience

Benefits

• No benefits info provided.

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