Workplace Technology Product Owner – Enterprise Technology

Workplace Technology Product Owner – Enterprise Technology

Requirements

• 4+ years of professional enterprise level technology experience
• Experience with Exchange Online offering, configurations, and roadmap review to ensure a consistent and planned user experience.
• Experience with Microsoft Teams in a large enterprise for not just messaging but collaboration with 3rd party application integrations/policies.
• Experience working with cloud technologies, such as Microsoft’s Office 365 Platform and document storage platforms.
• A successful track record of managing multiple projects on competing deadlines without compromising quality.
• Ability to outline and quantify user requirements, project costs, and end value to make metric-driven decisions.
• Experience managing internal and external stakeholders and leading project prioritization to drive product vision and roadmap.
• Experience with Agile Project Management methodologies is required.
• Proven experience or demonstrated capability in leading IT infrastructure engineering groups in complex and dynamic environments.
• Strong communication and interpersonal skills with the ability to relate to a wide variety of technical and non-technical audiences at all levels of an organization.

Responsibilities

• In partnership with engineering and architectural resources, drive strategy and manage implementation of global initiatives such as: Enterprise-wide deployments, Architecture modernization, Performance optimization, User training & adoption
• Design, refine, maintain, and build a strategic roadmap for a world class offering across a variety of productivity tools such as Microsoft Exchange Online, Microsoft Teams, & CoPilot.
• Interface with Legal & Compliance teams to ensure all products deployed meet journaling, retention, and compliance requirements.
• Act as a bridge translating stakeholder needs to engineering and as technical subject matter specialist to partnering teams
• Represent Blackstone’s business and technical needs through vendor relationship management
• Ability to work with data sets and present metrics to drive strategic business decisions
• Drive Agile prioritization through quarterly and biweekly sprint planning for the team
• Decompose larger initiatives into smaller tasks, tracking timelines and dependencies
• Use strong written and oral communication to deliver status updates, program risks, and presentations to technology leadership and executive stakeholders
• Author design documents, Service Desk training documentation, facilitate peer review, and lead committee presentations
• Contribute to a comprehensive training platform for end users and support teams. Drive user adoption and satisfaction with continuous learning through targeted videos, documentation, and tips to keep users informed and maximize their experience
• Continuously move Blackstone forward by researching new and emerging technologies
• Leverage endpoint data, user adoption metrics, and user sentiment to continuously improve the end user experience.

Preferred Qualifications

• Strong understanding of Microsoft products as a whole and the features of each including Microsoft CoPilot
• A high level understanding of cloud-based technologies (AWS or Azure) and solutions that they support