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Workplace Service Technician
| Company | Vizient |
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| Location | Chicago, IL, USA |
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| Salary | $45100 – $76500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High School degree required. Relevant Degree preferred.
- 2 or more years’ experience working in facilities management, or maintenance in a corporate setting required.
- Experience in MS Office Suite (Outlook, Excel, Word, Teams etc.)
- Proven ability to improve customer experience and build brand loyalty
- Adept in managing multiple projects simultaneously in a fast-paced work environment
- Excellent and effective at oral and written communication
- Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments
- Strong organizational, and administrative skills
- Demonstrate commitment to professionalism, integrity and sound judgement in business transactions to provide the highest level of customer satisfaction
- Must have strong work ethics
Responsibilities
- Proactively perform routine maintenance and repair of all office, break room, conference room furniture and equipment such as desks, chairs, monitor stands, keyboard trays and appliances.
- Ensure all common areas including break rooms, kitchens, and conference rooms are well maintained, organized and supplied as per routine schedule.
- Assist with stocking and managing snack levels in breakrooms and pantries.
- Assemble, install and adjust ergonomic equipment such as sit/stands, footrests, monitor arms, etc.
- Assess and troubleshoot various office equipment issues. Effectively communicate technical issues with team leadership.
- Assist in inventory restocking and receiving all goods and services related to Workplace Services team.
- Escort service contractors to necessary locations for equipment service.
- Execute cubicle and office space moves, adds and changes as instructed.
- Assist in reconfiguring cubicle and office layouts as instructed while adhering to all workplace safety policies.
- Manage service request tickets through Remedy Force.
- Support meeting events with space configuration, set-up/tear down assistance.
- Participate in the continual improvement process by making recommendations when deficiencies or opportunities for improvement are identified.
- Perform other duties as assigned.
Preferred Qualifications
- Relevant Degree preferred.
