Workplace Office and Experience Coordinator

Workplace Office and Experience Coordinator

Requirements

• 3+ years of experience in an administrative or office role
• Ability to work in our San Francisco office Monday through Friday
• High school diploma or equivalent
• Great people skills with a passion for delivering excellence in customer service
• Proficient in Google Suite (Docs, Sheets, etc)
• Ability to be resourceful and proactive in dealing with issues that may arise

Responsibilities

• Provide workplace experience services to all employees, contractors and vendors to Samsara HQ, San Francisco, to increase wellbeing, productivity and satisfaction.
• Lead Meeting Room Management, AV triage with biztech colleagues, meeting support, supply and equipment management.
• Monitor and complete requests through ticketing systems and slack channels to ensure employee requests are being attended to in a timely and efficient manner.
• Work cross functionally alongside our other support functions such as SS&R, People Operations, Legal, Biztech, and Communications to support all teams located in the office.
• Provide a first class experience to all and support the need of creating a great place to work.
• Support planning and execution of in-office events, inclusive of Employee Resource Groups events, national holidays, global events, executive, investor and vendor visits.
• Maintain all location SOPs, databases, and communication details.
• Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.
• Support the Regional Workplace Manager to perform their role effectively and act as deputy in their absence.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Preferred Qualifications

• Experience working in a fast-growing startup environment, hotel management or similar
• Specific Workplace, Safety or Facilities Management experience
• Ability to multitask, prioritize, and work under pressure in a fast-paced environment
• Slack/Zendesk ticketing experience