Workplace Experience Coordinator

Workplace Experience Coordinator

Requirements

• 3+ years of experience in office coordination, facilities management, event planning, or a hospitality related role.
• Strong organizational skills with a keen attention to detail.
• Excellent written and verbal communication abilities.
• Ability to multitask and manage time effectively in a hybrid work environment.
• A proactive mindset with problem-solving skills and the ability to anticipate workplace needs.
• Proficiency with Microsoft Office Suite and other workplace tools.

Responsibilities

• Oversee daily office operations, ensuring a well-organized, clean, and functional workspace.
• Coordinate scheduling for internal and external meetings and space use in the office, including the Customer Experience Center.
• Manage office supply inventory, including ordering and restocking to maintain a productive environment.
• Organize the mail management system for on-site deliveries and pickups.
• Serve as the primary point of contact for on-site vendor relationships, coordinating services such as cleaning, catering, and maintenance.
• Address and resolve facilities-related issues, working with building management and service providers as needed.
• Maintain seating charts and office layouts, coordinating with teams on space planning and adjustments.
• Provide reception coverage 5 days a week, serving as the face of the company to internal and external stakeholders.
• Facilitate an excellent guest experience by greeting visitors warmly, ensuring a smooth check-in process, providing necessary information, and coordinating hospitality services to create a welcoming environment.
• Plan and execute company events, including team gatherings, holiday celebrations, and social activities that align with our company culture.
• Partner with internal teams to support large meetings, training sessions, and special office events.
• Act as a culture ambassador, fostering an inclusive and engaging workplace environment.
• Support creative initiatives to enhance the employee experience and workplace morale.
• Provide general administrative support to ensure smooth office operations.
• Assist with onboarding and offboarding office related processes, ensuring seamless transitions for employees.
• Maintain accurate office-related documentation and records, ensuring effective communication across teams and coordination of service needs.
• Track and submit budgetary expenses for the company’s headquarters location for on-site service vendors.
• Proactively anticipate office needs and implement solutions to improve efficiency.

Preferred Qualifications

• Experience in customer service, executive support, hospitality, or event planning is a plus.