Posted in

Workplace Experience Administrator

Workplace Experience Administrator

CompanySimpliSafe
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Ability to be 100% onsite
  • Experience in office administration, facilities coordination or similar preferred
  • Excellent communication and interpersonal skills
  • Ability to handle confidential information with discretion
  • Excellent planning, organizational, and time management skills
  • Proficiency with Microsoft Office Suite and Google Workplace
  • Professional demeanor and enthusiasm about creating a positive work environment
  • Strong problem solving skills
  • Ability to thrive in a fast paced environment

Responsibilities

  • Help us create a great first impression by maintaining a clean and organized office appearance, greeting guests and employees, and directing visitors.
  • Manage SimpliSafe’s visitor list in accordance with our visitor guideline process.
  • Ensure a well-functioning front desk by following guidelines and systems that allow for greater focus on hospitality and efficiency.
  • Monitor security protocols including the WEx ticketing system to ensure the safety of our workplace.
  • Support the overall maintenance and functionality of the office environment.
  • Order and maintain an inventory of office supplies and equipment including café supplies.
  • Act as a point of contact for basic facilities related inquiries and quickly address any issues as they arise.
  • Conduct regular walk throughs of the office to identify and address maintenance needs.
  • Coordinate the setup and breakdown of meeting rooms and event spaces as necessary.
  • Collaborate on the execution, set up break down of location events as needed.
  • Manage incoming and outgoing mail and packages and maintain mailroom efficiency.
  • Assist with weekly catered lunches as needed, including setup and cleanup.
  • Act as a point of contact for subtenants to maintain building safety standards.
  • Process invoices for payment in a timely and accurate manner.
  • Collaborate with onsite IT support as necessary for events and day-to-day operational needs.
  • Provide administrative and/or logistical support for teams when necessary.
  • Serve as the liaison for employees by communicating their requests, needs and feedback to the WEx team.
  • Partner with the Workplace Experience Team to plan and execute special projects and operational needs.

Preferred Qualifications

  • Experience in office administration, facilities coordination or similar preferred