Windows Systems Administrator
Company | University of Texas – Austin |
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Location | Austin, TX, USA |
Salary | $58000 – $70000 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Junior, Mid Level |
Requirements
- High School Diploma/ GED
- Two years of progressive experience in IT support operations, including at least two (2) year’s of experience in Windows system administration, with progressively complex responsibilities.
- Experience with commonly used concepts, practices, procedures and tools used in maintaining a Windows enterprise infrastructure.
- Understanding of Active Directory, DNS, DHCP, and other core Windows Server technologies.
- Experience with file server management, network storage (e.g., NAS, SAN), and backup systems.
- Hands-on experience with Windows Server Administration (Windows Server 2016/2019/2022), including installation, configuration, patch management, and troubleshooting.
- Strong experience in desktop support, including troubleshooting Windows-based operating systems, application issues, and network connectivity problems.
- Experience with basic networking concepts.
- Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date.
Responsibilities
- Under general direction, perform Windows Desktop and Server computer systems installation, configuration, administration, maintenance, troubleshooting, and end-user support for software’s, servers, workstations, laptops, and virtual machines.
- Manage Windows Server backup services and CIFS/SMB storage solutions installation, configuration, administration, maintenance, troubleshooting, and escalation.
- Perform and maintain Windows backup and storage systems audits for compliance with established information assurance policies, retention policies, and configuration guidelines.
- Document and maintain processes, procedures and configurations for Windows, storage and backup solution configuration and change management.
- Maintain computer hardware/software inventories and documentation.
- Mentor junior administrators and helpdesk staff for Windows administration, troubleshooting, maintenance and best practices.
Preferred Qualifications
- Bachelor’s degree in Computer Science or related field. Equivalent combination of relevant education and experience may be substituted as appropriate.
- Additional certifications (e.g., Microsoft Certified Systems Administrator – MCSA) is a plus.
- At least four (4) years’ experience in Windows system administration.
- At least one (1) year experience with managing enterprise storage and backup solutions.
- Experience in maintaining compliance with industry standards, particularly NIST 800-171 or ISO 27001 controls, ensuring systems adhere to security and privacy requirements. Additional frameworks include: COBIT, FedRAMP, HIPPA.
- Experience in PowerShell scripting or other scripting languages (e.g., Python, VBScript) to automate and streamline system administration tasks.
- Experience with Linux administration: Red Hat, Ubuntu or other Unix based distros.
- Experience with automation tools: Salt, Ansible, Puppet or similar tools.
- Experience with ServiceNow ticketing system.
- Experience with commonly used concepts, practices, and procedures used in maintaining backup and storage infrastructure.
- Experience with VMWare, Proxmox, Hyper-V/VMM, or other enterprise hypervisor technologies.
- Current DoD 8570.1/8140 IAT II or greater certification for CySA+, Security+, GICSP, GSEC, or similar approved IA certifications.
- Experience with system configuration management tools such as SCCM/MECM, GPOs, WDS/MST, Intune or Jamf.
- Experience with orchestration software such as Kubernetes, Docker or Podman.
- Experience with source code management tools such as Subversion or GIT.
- Experience web and database hosting environments such as IIS, MSSQL, or Oracle.
- Experience deploying and maintaining MacOS systems.