Wholesale Partner Manager

Wholesale Partner Manager

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 5 years of sales experience as outside consultant, showroom or luxury retail sales, or architectural design firm, including 2+ years in sales management within a luxury brand
• Strong industry connections within the luxury design trade
• Drive to achieve sales results
• Relationship builder with drive to be in front of partner and clients
• Self-motivated leader with excellent coaching, communication, and decision-making skills
• Proven ability to negotiate, close deals, and influence at all levels
• Strong multitasking and strategic-thinking abilities; pro actively problem solver
• Demonstrates trust, integrity, and professionalism
• Proficient in Microsoft Office and familiar with CRM systems
• Travel required up to 75% or more to partner locations

Responsibilities

• Ensure assigned wholesale partners meet and exceed sales goals.
• Partner closely with partners to set and execute sales and marketing strategies, holding partner Sales Consultants accountable for monthly goals.
• Conduct needs assessments, identify opportunities, and provide ongoing support to increase confidence in marketing and selling Waterworks products.
• Collaborate with Channel Operations and cross-functional teams to create tools and resources for Boutique Partner Sales Consultants.
• Review marketing strategies and revenue goals by account monthly.
• Track progress through weekly field reports and appointment schedules.
• Manage project pipeline and register known projects per Client Management guidelines.
• Plan effective marketing activities and ensure timely CRM recording.
• Communicate business strategies and outlooks with appropriate forecasting.
• Cultivate relationships to ensure Waterworks is the preferred vendor or implement strategies to achieve this status.
• Source and share leads across appropriate business channels and resolve cross-over issues.
• Hold partners accountable for contract compliance.
• Manage business unit to achieve ROI and stay within budget.
• Serve as escalation point for unresolved client issues, working with Direct, Client Services, Returns/Product Support, and etc.
• Ensure adherence to Waterworks qualification processes within partner relationships.
• Define and implement operational processes to uphold the Waterworks brand and meet client and partner needs.
• Liaise between corporate and partner Sales Consultants, conducting weekly calls to keep Consultants connected, informed, and accountable.
• Respond promptly to internal communications.
• Model Waterworks values within the territory and partnerships.
• Other accountabilities as assigned.

Preferred Qualifications

• Experience in plumbing, tile, or construction is a plus