Wholesale Lending Services – Senior Client Service Associate

Experience reading and interpreting loan documentation and/or working with credit products such as revolving lines of credit, term loans, commercial cards, and letters of credit
Demonstrated decision-making skills
Strong oral and written communication skills
Analytical mindset with the ability to probe sensitive issues while maintaining the highest level of integrity and objectivity
Ability to prioritize tasks and pivot in response to new developments

Evaluate, identify, and report any inconsistences between the supporting documentation relative to the proposal data entered in accordance with internal risk policies
Ensure organizational requests, queries, and issues sent to the team are actioned accurately and timely
Manage and monitor production queues, exception reporting, and Key Performance Indicators
Engage technology partners to help drive database functionality or stability improvements
Collaborate with Operations, Credit, and Controls in resolving items and preparing weekly ad hoc reports when requested
Research, analyze and assimilate data as required for various projects