Wholesale Account Manager

Wholesale Account Manager

Requirements

• 3+ years of sales experience
• Proven track record of exceeding sales targets and financial metrics

Responsibilities

• Achieve KCP net sales and profitability objectives in a designated book of business, by developing new relationships with local and regional-specific Redistributors and End Users
• Use technical product and platform knowledge and functional support skills, to develop and execute business strategies and initiatives, realize product category volume and profitability objectives, generate new business, and create an exceptional customer experience using advanced remote/digital selling skills
• Execute Business Plans and drive top line growth with existing redistribution customers through new End User customers and continued penetration of existing accounts
• Ensure an exceptional customer experience, for potential new redistribution and End User partners, as a trusted advisor by engaging end users to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline
• Update and maintain territory performance through effective use of CRM and reporting tools
• Ongoing collaboration with outside sales professionals to drive end user growth and customer loyalty
• Engage end user redistribution contacts to generate new account opportunities and collaborates with distributor sales team to meet growth goals for new business
• Create awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls
• Retain current business, improve and upgrade current product mix and launch new product and platform innovation with key end users
• Collaborate across region and channel teams to achieve targeted profitability, growth and retain goals
• Act as a single customer contact for product recommendation, policy application, sample requests and value-added support
• Achieve sales & operational objectives of Digital Sales Team (calls, videos, etc.)
• Participates in KCP Sales and development programs/meetings to ensure end users have up-to-date knowledge on KCP products, programs and platforms
• Proactively seeks feedback and guidance from team leader, peers, customers and cross-functional teammates

Preferred Qualifications

• Use of CRM Tool (i.e. SFDC)
• Work independently to create and drive compelling strategic business plans while working in a team-selling environment
• Demonstrated success in managing sales opportunity pipelines and lead management
• Communicating across organizational teams and functions to drive results and customer satisfaction
• Knowledge of distribution channels and targeted segments (Manufacturing, Offices, Healthcare)
• Identifying problems and trends, drawing connections between data, and resourcefully taking action to solve problems and drive results
• Ability to explain and articulate relevant business and technical trends to internal and external customers