Warehouse Site Trainer

Warehouse Site Trainer

Requirements

• Leads effective application of new processes to accomplish a wide variety of assignments.
• Demonstrates comprehensive knowledge in technical aspects of the business.
• Applies knowledge beyond own areas of expertise.
• Performs complex and technically challenging work.
• Preempts potential problems and provides effective solutions for team.
• Works independently to interpret and apply company procedures to achieve business goals.
• Provides appropriate positive and constructive feedback to students.
• Exhibits strong customer service and communication skills.
• Facilitates content in a manner that drives knowledge retention and application.
• Organizational skills including the ability to multi-task.
• Ability to work in a team and to effectively collaborate with others.
• Engages a variety of training methods to address multiple learning styles.
• Reacts to learner questions/challenges in a manner that generates self-sufficiency.
• Builds strong partnerships among employees and management.
• Proficient in Microsoft Office products, AIMS (inventory management system), learning management systems.

Responsibilities

• Serves as primary training contact for employees at the business site for training requests, questions, and issues.
• Prepares for new hire classes including securing classroom space, materials, and meals, and communicating with the new hire about first day expectations.
• Utilizes most current existing materials and technology to deliver learning programs and activities.
• Identifies and immediately communicates program gaps, feedback, and other learning opportunities to peers, site leadership, and home office partners.
• Runs and analyzes reports to identify business/training needs and communicates training opportunities to peers, site leadership, and home office partners.
• Tracks new employee metrics at established intervals and communicates/coordinates with site leadership to ensure readiness standards are met.
• Drives support and adoption of new learning platforms and training technology.
• Acts as a subject matter expert to assist in the development and improvement of training materials.
• Assists in the development and ongoing training of associates at all levels; including onsite peers, offsite peers and site leadership.
• Monitors and evaluates peer trainer performance and provides feedback.
• Acts upon coaching and feedback from coordinator and learning team.
• Completes professional development requirements to expand skillset, including Train-the-Trainer sessions, certification courses, ‘teach backs,’ and other opportunities.
• Remain up to date on operational processes, procedures and policies.
• Completes other duties as assigned.

Preferred Qualifications

• High School Diploma, GED, or equivalent related work experience preferred
• 2+ years business experience preferred
• Demonstrates good verbal and written communication skills