Warehouse IT Manager

5+ years of experience in people management
Graduated from a 4-year college or BA/BS degree from university in relevant field or equivalent experience
Excellent interpersonal and team building skills
A mindset to solve problems with analytical, creative, and innovative approach
Ability to work on-site in a 24/7 Warehouse environment to assist in supporting physical hardware/infrastructure when needed

Delegate tasks and provide clear direction to a team of 4 + engineers
Act as a point of ticket and systems outage escalation for engineers
Manage IT Projects and platform updates, changes, and deployments
Track progress, timelines and challenges and communicate them to project stakeholders
Handle unknown challenges, roadblocks, and dependencies effectively
Communicate with Warehouse Management relevant IT changes affecting business practices, workflow, and SOPs for warehouse employees
Assist in developing, maintaining, and communicating all new or updated processes, procedures, and other relevant operational information to Engineers
Develop and set short term and strategic goals for area of responsibility
Review and thoughtfully critique your team’s work regularly, providing actionable feedback and helpful suggestions
Ensure operational efficiency for our desktop computing and technical warehouse infrastructure
Collaborate across cross functional engineering and business teams to solve high impact incidents with a sense of urgency by providing quality and accurate Information