Wait Staff
Company | MSG Entertainment Holdings |
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Location | New York, NY, USA |
Salary | $20.6 – $20.6 |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- Minimum of 2 years Food & Beverage experience in a front of house role
- Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus
- Work well under pressure and have a professional appearance and demeanor
- Good communication skills
- Prior wait staff experience required
- Proven ability to listen, understand and communicate effectively
- Commitment to guest service and ability to handle a high-energy environment
- Experience using POS system
- Available to work flexible hours
Responsibilities
- Set up club space prior to event and maintain cleanliness of space during event to include re-setting tables and stations as required
- Take accurate beverage order and deliver beverages to guests in a timely and courteous manner
- Handle cash and credit card transactions, ensuring charges are accurate and returning correct change to guests
- Address any guest questions or concerns, escalating to Supervisor as needed
- Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines
- Wait Staff will also be assigned to work in The Lounges and The Loft. During non-club events, Wait Staff may be assigned to work in Catering
- Provide excellent customer service to guests and for serve food and beverages to guests in a timely, courteous and accurate manner
- Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages
- Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
- Maintains the cleanliness of assigned work area and assist with all guest service functions
Preferred Qualifications
- TEAM Certification a plus