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Wait Staff

Wait Staff

CompanyMSG Entertainment Holdings
LocationNew York, NY, USA
Salary$20.6 – $20.6
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Minimum of 2 years Food & Beverage experience in a front of house role
  • Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus
  • Work well under pressure and have a professional appearance and demeanor
  • Good communication skills
  • Prior wait staff experience required
  • Proven ability to listen, understand and communicate effectively
  • Commitment to guest service and ability to handle a high-energy environment
  • Experience using POS system
  • Available to work flexible hours

Responsibilities

  • Set up club space prior to event and maintain cleanliness of space during event to include re-setting tables and stations as required
  • Take accurate beverage order and deliver beverages to guests in a timely and courteous manner
  • Handle cash and credit card transactions, ensuring charges are accurate and returning correct change to guests
  • Address any guest questions or concerns, escalating to Supervisor as needed
  • Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines
  • Wait Staff will also be assigned to work in The Lounges and The Loft. During non-club events, Wait Staff may be assigned to work in Catering
  • Provide excellent customer service to guests and for serve food and beverages to guests in a timely, courteous and accurate manner
  • Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages
  • Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
  • Maintains the cleanliness of assigned work area and assist with all guest service functions

Preferred Qualifications

  • TEAM Certification a plus