VP – Tech & Ops Governance Engagement Leader
| Company | Synchrony Financial |
|---|---|
| Location | Newport Beach, CA, USA, Stamford, CT, USA, Dallas, TX, USA, Chicago, IL, USA, Altamonte Springs, FL, USA, Charlotte, NC, USA, Alpharetta, GA, USA, New York, NY, USA, Phoenix, AZ, USA, Kansas City, KS, USA, Canton, OH, USA, St Paul, MN, USA, Cincinnati, OH, USA |
| Salary | $150000 – $250000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree and minimum 10 years of 1st Line of Defense (1LOD) risk management, IT Risk, Operational Risk, Audit or Compliance experience OR in lieu of a degree, High School Diploma/G.E.D. and minimum 15 years of 1st Line of Defense (1LOD) risk management, IT Risk, Operational Risk, Audit or Compliance experience
- Experience Managing Direct Reports
- Proven experience in conducting risk assessment and deliver results in written report out and senior management presentation
- Ability to quickly grasp complex topics and transform information into digestible format appropriate for the intended audience
- Ability to engage with and influence individuals at various level of the organization, across functions
- Knowledge in organization governance framework and practices
- Understanding of regulatory expectations and ability to explain concepts to others to educate/provide value to broader organization
- Communication and interpersonal skills for effective collaboration.
- Presentation skills with a demonstrated business presence while interacting with senior business executives
- Experience and demonstrated track record for providing consultancy and assurance services for Technology, Operations strategy, policies and governance
Responsibilities
- Act as the primary contact for and provide Tech&Ops senior leadership team regular updates on Regulatory and Audit topics, risk trends, and themes
- Leading a team of three (3) motivated staff and execute efforts to maintain Tech & Ops teams’ readiness for internal and external reviews/audits, including Identify key regulatory and audit focus areas and work with teams to prepare for reviews
- Conduct regulatory exam and internal audit readiness assessments, identify areas of risks to be addressed, and deliver formal written report out to stakeholders, as well as report final outcome to senior leaders
- Manage Tech&Ops banking regulatory agencies’ exams
- Coordinate MRA remediation, including gathering and implementing best practices in MRA closure
- Manage Tech&Ops Audit and risk reviews through building effective working relationship with Audit team and provide timely escalation
- Coordinate with relevant teams to prepare for Tech&Ops continuous monitoring meetings with the banking regulators
- Coordinate response for banking regulatory agencies’ requests/surveys
- Responsible for coordination and execution of governance forums within Tech&Ops function, as well as providing feedback on material presented to various management committees and Board committees to ensure the material is senior management and/or Board ready
- Promote transparency in information flow to support effective management decision making through guiding Tech & Ops teams on governance forum structure, reporting cadence, and risk escalation path
- Manage two governance forums led by Tech&Ops governance team
- Work with committee administrators to prepare/gather material for relevant management level committees where Tech&Ops topics are presented (e.g. ITSC, TRSC, CSC, ORSC)
- Perform other duties and/or special projects as assigned.
Preferred Qualifications
- Strong knowledge in organization governance framework and practices
- Strong communication and interpersonal skills for effective collaboration.
- Strong presentation skills with a demonstrated business presence while interacting with senior business executives
- Action and detail oriented, excellent organization and prioritization skills
- Ability to manage multiple projects and prioritize tasks effectively.
- Ability to work independently in fast paced environment
- Knowledge and/or work experience in compliance with consumer financial protection laws is a plus
- Demonstrate experience driving improvements across complex organizations and processes of varying levels of maturity
- Proven experience executing with accuracy, on time and while dealing with ambiguity
- Advanced problem-solving skills and ability to work collaboratively within and across functional teams to resolve complex problems with innovative solutions
- Proven experience handling multiple, and competing priorities across all stakeholder groups and effectively resolving competing priorities and interests with minimal disruptions
- Proven experience with partnering, collaborating and influencing across a large multilayered organization at all levels