VP/Director Observability Engineering
Company | OneMain Financial |
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Location | Charlotte, NC, USA, Irving, TX, USA, Baltimore, MD, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in computer science, engineering, or a related field. Advanced degrees are a plus.
- 5+ years of experience in product/project management, with a focus on observability, monitoring, or related technologies.
- 5+ years of leading an Engineering teams
- Strong understanding of observability principles, tools (e.g., Prometheus, Grafana, ELK stack), and best practices.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Experience with data-driven decision-making and a customer-centric approach to product development.
- Passion for technology and a deep understanding of the software development lifecycle.
- Strong Cloud (AWS, GCP, Azure etc.) platform knowledge.
Responsibilities
- Develop product strategy and vision. Develop and articulate the product vision for observability and monitoring products.
- Define and prioritize product features and enhancements based on customer feedback, market trends, and business objectives.
- Hire, develop, and support a high performing team. Develop and empower partner teams to solve sophisticated problems and be a strong advocate for open-source technologies and solutions.
- Perform product planning and execution of the vision. Create and maintain a detailed product roadmap, ensuring alignment with company goals, and customer needs.
- Collaborate with cross-functional teams, including engineering, infrastructure, and security, to deliver high-quality products on time and within budget.
- Manage the product lifecycle from concept to launch and post-launch support.
- Active and engaged customer and stakeholder engagement. Engage with customers, partners, and stakeholders to gather feedback and understand their pain points and requirements.
- Conduct regular product demos, training sessions, and webinars to educate customers and stakeholders on new features and functionalities.
- Define metrics, analytics, and measures aligned to corporate OKRs. Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
- Analyze product usage data and customer feedback to drive continuous improvement and innovation.
- Prepare and present product performance reports to senior management and stakeholders.
- Conduct market and industry research. Stay up to date with industry trends, emerging technologies, and competitive products in the observability space.
Preferred Qualifications
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No preferred qualifications provided.