VP – Corporate Communications

VP – Corporate Communications

Requirements

• 15+ years of progressive experience in corporate communications, with a strong preference for experience in B2B and/or the payments or fintech space
• Experience leading communications in a public company or a division of a public company is strongly preferred
• Experience setting the overall corporate messaging strategy across an organization and building measurement frameworks
• Exceptional written and verbal communication, presentation, and interpersonal skills
• Strong ability to influence C-suite leaders and shape compelling messages with limited direction
• A proven track record of success in developing and executing integrated communications campaigns
• Experience in crisis management and issues management
• Background in building relationships with top-tier media outlets
• Bachelor’s degree in communications, journalism, marketing, or related field; advanced degree a plus

Responsibilities

• Set the strategic direction for all corporate communications, encompassing media relations, internal communications, executive communications, social media, and product PR
• Work closely with the executive team to shape our public image and drive critical conversations with key stakeholders
• Develop and execute comprehensive global communications strategies that align with Marqeta’s business objectives, growth initiatives, and product roadmap
• Craft and disseminate compelling narratives that align with our business strategy and resonate with key audiences across all touchpoints (internal and external)
• Partner with the Head of Integrated Marketing to bring the brand to life across all touchpoints
• Drive media relations strategy to secure strategic coverage that showcases Marqeta’s technology leadership, business momentum, and industry expertise
• Partner with Investor Relations to create a maintain a consistent corporate narrative across all external communications
• Develop and execute innovative social media campaigns that drive brand awareness, build thought leadership, and enhance our reputation
• Create and maintain crisis communication protocols to effectively manage potential issues and protect Marqeta’s reputation
• Lead the development and execution of our internal communications strategy across teams
• Ensure that our employees are informed, engaged, and inspired through company meetings, internal messaging, etc.
• Work closely with HR and other departments to create a culture of open and transparent communication
• Partner with HR and leadership to support change management, cultural initiatives, and organizational announcement
• Track and analyze key performance indicators (KPIs) such as brand reputation, employee sentiment, and social media impact to measure the effectiveness of communications programs
• Build, mentor, and lead a high-performing team of communications professionals, fostering a collaborative and results-oriented environment
• Manage agency relationships and external resources to maximize impact and effectiveness
• Continuously monitor industry trends and best practices to evolve our communications approach

Preferred Qualifications

• A passion for storytelling and the ability to translate complex information into compelling and engaging narratives
• Exceptional leadership presence with the ability to influence and collaborate across all levels
• Strategic mindset balanced with strong execution capabilities and a willingness to roll up your sleeves
• High EQ and ability to build strong relationships and influence stakeholders at all levels
• A collaborative and team-oriented approach with strong leadership and mentorship skills
• Proactive problem-solver who thrives in fast-paced environments
• High degree of integrity, judgment, and confidentiality
• Passionate about fintech innovation and Marqeta’s mission