VP – Chief Product Officer

15+ years of product management experience including demonstrated experience leading high-performing teams
Proven track record of driving growth and innovation in an eCommerce, MRO or marketplace environment
Passion for building intuitive, customer-friendly experiences that drive customer satisfaction and loyalty
Experience merchandising broad and complex product assortment across a wide range of product categories
Experience leveraging frequent experimentation to make informed analytical decisions while delivering continuous innovation
Ability to understand technical interdependencies and align cross-functional teams and resources to tackle complex problems
Strong strategic orientation with the ability to understand the business strategy and translate the overall vision into actionable and impactful onsite experiences
Strong business acumen to guide prioritization of team efforts and sequence work appropriately for the greatest impact
Exceptional team leadership and communication skills at all levels of the team and organization to align toward a shared vision
Ability to navigate through ambiguity to design and build scalable solutions within a high-growth, fast-paced environment
Ability to leverage emerging capabilities to design scalable processes that enable rapid and sustained and profitable growth of the team and company

Develop and execute a compelling product strategy that aligns with Zoro’s strategic business objectives, grounded in customer obsession
Champion a data-driven approach to identifying customer pain points and opportunities, translating insights into impactful product solutions
Design innovative ways to structure, present, and personalize Zoro’s endless assortment, ensuring customers can easily discover and find exactly what they need to run their businesses
Define and drive key metrics related to engagement, conversion, revenue growth and customer retention, understanding key levers to drive short and long term success
Define and prioritize the product roadmap to optimize for performance while capturing the most value for customers and for Zoro
Lead initiatives to improve product information and data integrity, completeness, and accuracy, ensuring a seamless shopping experience
Develop, mentor, and scale a high-performing team, including product, user research and design, digital merchandising and product information
Partner with engineering, analytics, and data teams to enhance site performance, personalization, and overall user experience
Partner with marketing, category management, and customer fulfillment to integrate learnings and ensure stakeholder alignment

No preferred qualifications provided.