Vital Records Registrar

Vital Records Registrar

Requirements

• Two years of office, administrative, or clerical experience
• High school diploma or GED
• Post-secondary education may substitute for experience requirement on a year-for-year basis

Responsibilities

• Applies specialized working knowledge to register live birth, still birth, foundling, death, and fetal death certificates that occur primarily within Maricopa County and the State of Arizona as necessary
• Applies the appropriate Arizona Revised Statutes, Arizona Administrative Codes policies, and procedures that determine who may or may not lawfully register vital records and obtain certified copies of birth, death, and fetal death certificates
• Reviews and processes administrative orders or court orders submitted to create or amend Arizona vital records. Enters related data into appropriate databases
• Validates all identification and evidentiary documents while maintaining 100% data and identity security of all submissions, including various government-issued identification, evidentiary documents, official files, and records provided by the general public and private or public agencies
• Witnesses, notarizes, and/or processes hospital and funeral home correction letters, customer affidavits, court orders, and voluntary acknowledgments of paternity
• Efficiently and accurately addresses high volume customer inquiries received in person, telephonically, via the web and provides daily activity reports of all vital registration activity to management
• Maintains, reconciles, and updates funeral home charge accounts financial invoices and accepts various payment tender for services rendered; balances cash drawer and reconciles paperwork daily
• Provides consultation and training to funeral homes, birthing facilities, public partners, and stakeholders regarding the vital registration process
• Coordinates with the Arizona Department of Health Services to resolve any vital registration issues that may be out of compliance
• Adheres to the secure data records retention policies and maintains strict compliance with the management and recording of all vital records data contained within the State of Arizona and Maricopa County retention schedules

Preferred Qualifications

• Bilingual English/Spanish skills
• Experience working with U.S. vital records/registration
• Experience working with medical records or in a health-related field, including mortuary science
• Certification as a Public Health or Community Health Worker from an accredited college or currently enrolled in a Public Health or Community Health Worker program and eligible to receive certification within six months of hire