Visitor Services Coordinator

Visitor Services Coordinator

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Experience with access control systems is a plus.
• Ability to handle emergency situations calmly and efficiently.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Greet and assist visitors, clients, and team members in a courteous and professional manner.
• Manage front desk operations including answering phones, receiving deliveries, and handling general inquiries.
• Create, distribute, and maintain employee and visitor access badges in accordance with company security protocols.
• Monitor visitor log and access control systems; escalate issues as needed to facilities or security teams.
• Coordinate with first responders and emergency personnel during on-site incidents; maintain communication and support during drills and real events.
• Serve as a liaison between team members, building management, and security teams regarding access and safety concerns.
• Maintain accurate records of access credentials, incident logs, and visitor traffic.
• Support administrative tasks and internal communications as needed.

Preferred Qualifications

• 2+ years of experience in a receptionist, administrative, or facilities support role (corporate setting preferred).
• Familiarity with access control systems and badge-making software a plus.