Visitor Control Support I

Visitor Control Support I

Requirements

• Two-year administrative, clerical, or customer service experience required
• Excellent phone etiquette
• Excellent verbal and written communication skills
• Ability to work flexible hours, including days, evenings, nights, weekends and occasional holidays in support of department and customer needs required
• Demonstrated customer service skills
• Proficiency in MS Office (Word, Excel, Outlook, Access) required
• Ability to learn new software programs quickly
• Proven ability to multi-task
• Ability to acquire and maintain a SECRET clearance required

Responsibilities

• Professionally administer all incoming calls to Visitor Control
• Greet guests in a professional, friendly, hospitable manner and register in visitor logs and databases
• Prepare visitor information packages for Visitor Control Specialist review and approval
• Create/Activate/Re-activate access badges
• Utilize various software programs for data entry and badge creation
• Create accurate memos, correspondence, reports, and other documents
• Scan and electronically file documents; Maintain all files in an orderly manner
• Perform clerical and administrative support duties as needed
• Issue Personal Protective Equipment (PPE) as required
• Promotes workplace safety by keeping work areas clean and free of obstructions

Preferred Qualifications

No preferred qualifications provided.