Vilter Strategic Accounts Manager

Vilter Strategic Accounts Manager

Requirements

• A minimum of 5 years account management experience in industrial refrigeration equipment is required.
• Bachelor’s degree required in Engineering or similar field. Equivalent experience in engineering role may be considered.
• Understand financial calculations and commercial concepts to negotiate and close on opportunities.
• Must be a self-starter.
• Demonstrated business sense and strong drive for results.
• Knowledgeable in contract negotiations.
• Tenacious, disciplined approach to opportunity management and customer engagement.
• Ability to communicate both technically and commercially with all levels of the organization as well as customers and end users.
• Located in California or nearby West Coast state.

Responsibilities

• Develop the overall strategic program for the account at all levels of the organization involved with that account. Implement Account Sales Plans to exceed defined sales and gross margin objectives.
• Realize sales and margin targets for Vilter heat pumps and refrigeration compression packages in territory.
• Build and grow relationships with our customers and partners to encourage a preference for Vilter products and services.
• Maintain up-to-date forecasts, project details, and competitor notes through Salesforce CRM.
• Present projects and attend weekly Opportunity Review Board meetings.
• Collaborate across functions to ensure strong performance and positive customer experience.
• Operate as the partner concern point for customer issues and drive a positive customer experience throughout the issue resolution process.
• Demonstrate full ownership of sales process from point of enquiry to closure of purchase order. Provides aftersales support as needed to ensure customer satisfaction.
• Work closely with Sales, Customer Experience, Marketing, Lifecycle Services, and Product Management on market challenges and requirements to educate customers on new technologies and industry trends.
• Carry out responsibilities in an ethical manner in accordance with the organization’s policies and applicable laws.
• Advance Vilter’s value proposition and technical advantages through frequent visits to key stakeholders, tradeshow attendance, and industry associations. Regular travel required, up to 100 nights per year.
• Other duties as business needs emerge.

Preferred Qualifications

No preferred qualifications provided.