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Vice President – Technical Advisory

Vice President – Technical Advisory

CompanyAutodesk
LocationSan Francisco, CA, USA
Salary$216000 – $297000
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • Proven experience leading large Technical Advisory (Consulting) teams at a global SaaS company with a strong track record of exceeding goals
  • Strong financial acumen with experience in team leadership, budget allocation, and resource optimization.
  • Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency.
  • Demonstrated ability to recruit, manage, and motivate high-performing Technical Advisory teams while managing and directing work through Senior Directors and Directors
  • In-depth knowledge of the industry needs of Autodesk customers across our global markets
  • Comprehensive understanding of Technical Advisory metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement
  • Demonstrated excellence in leadership, communication, and interpersonal skills with a proven ability to lead cross-functional initiatives
  • Highly adept at strategic thinking and tactical execution to align customer success strategy to Autodesk company-wide goals and drive impactful results.
  • A customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term client relationships
  • Established thought leadership in the industry, with a proven ability to influence senior executive stakeholders.

Responsibilities

  • Lead a large team across the globe (>300 People), responsible for Consulting Delivery, and more broadly contributing to overall customer success and adoption.
  • Identify and define the strategic Technical Advisory requirements (service lines & roles); build capacity plans to meet global customer needs.
  • Define and oversee execution plans, including budget allocation, resource prioritization, coverage strategies, & executive leadership that ensures annual revenue delivery >$100M and successful adoption of Autodesk solutions.
  • Engage with senior customer executives to demonstrate Autodesk thought leadership, co-create strategic plans, and drive mutually beneficial outcomes.
  • Collaborate effectively with cross-functional teams to ensure positive customer experience and value delivery.
  • Monitor business success metrics, evaluate business performance, and effectively communicate business health to executive leadership.

Preferred Qualifications

  • 15+ years of Technical Advisory or Consulting experience with 5+ years of leadership experience managing teams at a global, SaaS company
  • Bachelor’s or advanced degree in Business Administration or a related field
  • Experience working with global customers
  • Fluency in multiple languages spoken
  • Knowledge of CRM and customer success software tools
  • Strong understanding of the Autodesk product portfolio and the needs of the customer base is a significant advantage.