Vice President – Revenue Operations
| Company | DaVita |
|---|---|
| Location | Philadelphia, PA, USA, Malvern, PA, USA, Denver, CO, USA |
| Salary | $200000 – $300000 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree required; Master’s degree preferred (MBA, MHA, or related field)
- 10+ years of leadership experience in an operational and/or strategic leadership role, preferably with deep healthcare revenue cycle experience
- Proven track record of leading and motivating large teams in a complex operational environment
- Experience implementing complex systems and technology solutions that span across multiple departments and geographies, and bridging technological fluency with business needs
- Strong ability to communicate and influence vertically and horizontally in the organization, including at the executive level
- Exceptional analytical, problem-solving, and decision-making skills
- Strong understanding of financial metrics and the ability to manage to budget across a large team
- Experience navigating regulatory and compliance frameworks in healthcare revenue cycle a plus
Responsibilities
- Direct and oversee strategies that optimize and grow yield and revenue
- Spearhead initiatives that leverage technology and data to maximize growth and improve efficiency
- Lead continuous process improvement efforts to enhance revenue cycle design and process
- Establish and manage to key performance metrics, ensuring alignment with organizational goals
- Ensure operational efficiency in revenue management through a combination of leading best practices, developing team members, and innovation
- Develop and carry out a multi-year vision and strategy to drive continued growth and innovation
- Align revenue operations with evolving healthcare industry trends and regulatory changes
- Oversee complex problem-solving efforts, leveraging data-driven insights to inform decision-making
- Serve as a thought leader, identifying opportunities for innovation and operational transformation
- Collaborate with cross-functional leaders to ensure revenue operations is positioned as a strategic business enabler and thought partner
- Manage and lead a high-performing team, driving engagement, enablement, talent development, and succession planning
- Manage a geographically dispersed team, including 4-6 direct reports and 200-300 indirect teammates
- Lead through influence, providing strategic guidance and effecting change in the interest of bettering the overall organization
- Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita’s Mission and Core Values
- Relentlessly foster a special place to work and grow a career for all teammates
- Partner with senior executives to define organizational priorities
- Serve as a trusted advisor to executive leadership, providing insights and recommendations
- Develop and deliver presentations on revenue operations performance, trends, strategic initiatives, and recommendations to enhance performance
- Translate complex operational and financial data into actionable insights for key stakeholders
Preferred Qualifications
- Experience navigating regulatory and compliance frameworks in healthcare revenue cycle a plus