Vice President – Residential Operations

Vice President – Residential Operations

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• 5 – 10 years of progressive leadership experience in multi-site affordable housing property management with 3 years’ experience as a leader of people and teams.
• Prior urban portfolio management experience, ideally operating in Washington, DC.
• New construction/preservation experience with a strong record of successful lease-ups.
• Sound understanding of real estate and property management operations as it relates to budgeting, financial management, team development, performance management, and leasing.
• Deep understanding of current trends in the real estate industry.
• Attainment of relevant industry training credentials, examples from the following: CPM, CSM, RPA, CPO, BCD, FHC, SHCM, NAHP, CPM, HCCP, COS, CAM, CRM, TCS, BOS, and Fair Housing training.
• Strong leadership skills, analysis, problem-solving, communication.

Responsibilities

• Instill a sense of operational excellence, pride, and teamwork amongst all employees by establishing and executing a vision and principles that drive all operations.
• Identify opportunities to leverage best practices and develop processes that optimize financial performance and budget compliance.
• Ensure communities are meeting all requirements established with each transaction and that all aspects of the low-income housing tax credit program, State and local programs/housing practices, and HUD programs (REAC, MOR, EIV, Fair Housing, etc.) are managed to the exacting standards set forth by regulations, law, and development covenants.
• Contribute to the development and execution of an influential people operations strategy that allows for attracting and retaining talent to make each community successful.
• Create annual budgets, an operating forecast, a yearly capital plan (in concert with Engineering), and action plans for corrective measures by team members.
• Provide team members with accurate guidance, particularly around blended housing programs, e.g., LIHTC, HUD, HOME, and State and local housing programs.
• Review development underwriting, financial statements, and transaction covenants typically found in affordable housing and be able to communicate complex issues effectively.
• Maintain awareness of market/industry conditions and trends via professional organizations and regularly evaluate market conditions and comparable properties.
• Engage in public policy and industry forums that advance and support the work of Enterprise.

Preferred Qualifications

• Urban portfolio management experience, ideally operating in Washington, DC.