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Vice President – Bizops
| Company | Mastercard |
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| Location | O’Fallon, MO, USA |
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| Salary | $176000 – $294000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor degree in Computer Science or related technical field involving programming or applied sciences (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring skills required
- Experience collaborating on teams to solve complex business problems and drive positive change
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
- Ability to challenge current practices to promote efficiencies and deliver positive results
- Experience in dealing with difficult situations and making decisions with a sense of urgency
- Interest in designing, analyzing and troubleshooting large-scale distributed systems
- Strong project management skills and success in managing large-scale cross-functional teams
- Experience in working across development, operations, and product teams to prioritize needs and to build relationships
Responsibilities
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
- Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns
- Lead readiness reviews for services before they go live through operational design consulting, capacity planning and launch reviews
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices
- Practice sustainable incident response and blameless postmortems
- Take ownership of problem solving by swarming issues in production to quickly restore service or resolve an incident
- Work with a global team spread across tech hubs in multiple geographies and time zones
- Share knowledge and mentor junior resources
Preferred Qualifications
No preferred qualifications provided.
