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Veterinary Customer Service Host

Veterinary Customer Service Host

CompanyModern Animal
LocationSan Francisco, CA, USA
Salary$22.8 – $25.2
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Exceptional verbal and written communication skills
  • Passion for customer service
  • Strong work ethic with an emphasis on organization
  • Adaptability and open-mindedness
  • Team player mentality and a friendly disposition
  • Ability to anticipate the needs of veterinarians and paraprofessionals
  • Willingness to grow and adapt
  • Inclination to embrace change and work together to build an optimal solution for all

Responsibilities

  • Facilitating member appointments
  • Working closely with technology
  • Acting as a liaison between our in-clinic team, and our clients
  • Ensuring clinic cleanliness
  • Staying active, including moving and lifting packages of varying weight
  • Partnering with Modern Animal’s marketing team to implement local marketing efforts, including but not limited to flyering, facilitating local partnerships, and representing Modern Animal at community events
  • Acting as a Modern Animal brand ambassador, including implementing local marketing efforts to grow your clinic membership base as needed
  • Living and modeling the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment

Preferred Qualifications

    No preferred qualifications provided.