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Value & Risk Strategy Manager
Company | Obsidian Security |
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Location | Palo Alto, CA, USA |
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Salary | $129000 – $186000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- Minimum of 5 years in a customer-facing, business value, or strategic role, preferably within SaaS, cybersecurity, or similar industries.
- Proven experience working directly with customers, facilitating workshops, and delivering measurable business outcomes.
- Demonstrated ability to deliver tangible results and solutions that drive customer value and satisfaction.
- Excellent verbal and written communication skills, with the ability to explain complex concepts clearly to diverse audiences.
- Experience working cross-functionally with sales, customer success, and product teams to ensure alignment and successful delivery of value-driven initiatives.
Responsibilities
- Lead and deliver strategic workshops and sessions with customers and prospects, focusing on driving value realization and business outcomes.
- Partner with sales and customer success teams to clearly communicate the value of our platform, ensuring customers understand how to maximize its potential.
- Collaborate with technical account managers and customer success teams to ensure clients are achieving their desired outcomes and adopting the platform successfully.
- Work closely with sales, marketing, and product teams to ensure customer expectations and deliverables are aligned.
- Provide direct support to customers by executing tailored workshops, presentations, and follow-up actions to drive engagement and adoption.
Preferred Qualifications
No preferred qualifications provided.