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UX Researcher – Emerging Talent Intern
Company | ServiceNow |
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Location | San Diego, CA, USA |
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Salary | $38 – $43 |
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Type | Internship |
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Degrees | Bachelor’s |
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Experience Level | Internship |
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Requirements
- Actively enrolled university students, or recent university graduates are not eligible.
- Ability to commit full-time during program dates.
- Position is not eligible for employment-based sponsorship.
- Pursuing to further your skills and learnings in Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related fields.
- Some working, or project experience, applying research and/or design thinking.
- Knowledge of planning, developing and conducting User Research and Testing.
- Comfortable in a customer facing role.
- Knowledge of user interface design, usability evaluation techniques, perception, cognition, and experimental design.
Responsibilities
- Participate in planning and facilitation, analysis and reporting on various research initiatives.
- Communicate your findings through artifacts such as presentations, personas, journeys, task analyses, etc. as needed for your core team.
- Partner closely with senior staff to help influence the product strategy and roadmaps with validated user research findings.
- Support design formative or summative validation through iterative usability testing.
Preferred Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Self-taught, certification/bootcamp, and community college graduates from liberal arts and writing backgrounds are highly encouraged to apply.
- Self-taught, certification/bootcamp, and community college graduates from psychology, UX or research related courses are highly encouraged to apply.
- A go-getter, ambitious problem solver with a growth mindset.