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UX Researcher
| Company | Zoro |
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| Location | Chicago, IL, USA |
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| Salary | $77200 – $128700 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior |
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Requirements
- Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science or similar fields of study
- Have 1-2 years industry experience as a UX Researcher
- Strong written and presentation skills
Responsibilities
- Independently plan, organize, and execute user research studies, using a variety of methodologies such as concept studies, diary studies, usability tests, and surveys to uncover customer needs and behaviors.
- Create study assets such as test plans, discussion guides, reports, and video highlights that bring customer stories to life.
- Help synthesize research findings into clear, impactful insights that inform decisions across design, product, and engineering.
- Collaborate with Senior and Lead researchers on complex studies and contribute to end-to-end research efforts, from study design to stakeholder presentations.
- Coordinate participant recruitment and manage logistics for research activities.
Preferred Qualifications
- Experience working with customers or end users to gather feedback
- Familiarity with research tools such as UserTesting, dscout and Qualtrics
- Ability to adapt and thrive in a fast-paced, dynamic environment
