UX Designer
| Company | Kemper |
|---|---|
| Location | Birmingham, AL, USA, Alpharetta, GA, USA, Jacksonville, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Design, or related discipline or equivalent experience with minimum 4 years of overall user experience design experience.
- Experience translating creative and business input into feasible solutions that achieve business outcomes.
- Proficiency using leading design tools such as Figma, Adobe XD, Sketch, Invision.
- Working knowledge of HTML in collaboration with CSS and JavaScript to ensure design vision is translated accurately into functional, high-quality code.
- Strong mobile-first design experience.
- Expertise with Accessibility best practices for apps and websites.
- Knowledge of design principles and best practices for apps and websites.
- Experience with usability testing and usability best practices.
- Excellent written and verbal communication skills.
- Experience presenting to senior leaders.
Responsibilities
- Design digital wireframes/prototypes/interfaces to make business requirements ‘real’ for decision makers and delivery teams.
- Maintain digital wireframes/prototypes/interfaces for current applications (e.g., customer and agent portals) that employees can access to increase their knowledge.
- Lead usability testing with customers, agents, and employees to validate designs.
- Develop and maintain email templates. Create process for testing emails across different clients, devices, and browsers and tracking results (e.g., delivery rate, opens, click throughs, conversion rate). Modify templates based on results.
- Support IT in the development and testing of designs.
- Nimbly develops working knowledge of relevant Kemper delivery systems, including SmartComm, Outlook, ForgeRock, and OneSpan.
- Collaborate with other UX experts across Kemper to share knowledge and experience. Develop and document UX design system.
- Support growth of UX skills across project teams.
- Adhere to brand design standards.
Preferred Qualifications
- Insurance industry experience preferred.
- Process mapping skills strongly preferred.