UX Content Designer
| Company | Liberty Mutual |
|---|---|
| Location | Boston, MA, USA, Remote in USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in English, Communications, Journalism or related field or equivalent experience
- 2+ years of experience in a related field
- Experience leading content initiatives from ideation through implementation
- Exposure to human-centered design practices and product development methodologies
- Strong attention to detail and ability to manage multiple projects simultaneously
- Exceptional written and oral communication skills
- Comfortable interacting with all levels of the company
- Ability to present projects and status reports
- Strong relationship building, networking, and collaboration skills
Responsibilities
- Work in an agile environment
- Identify content opportunities
- Write concise, effective content
- Continuously seek and integrate user feedback
- Coordinate across multiple projects and work streams
Preferred Qualifications
- Strong attention for detail and enjoy working collaboratively on large projects
- Experience working on design teams with a proven track record of successfully delivering content for internal-facing digital applications
- Supported multiple agile software engineering teams in a scrum methodology environment
- Know how to employ content design and strategy methods and tools like content audits, competitive assessments, quantitative analysis, design thinking exercises, user research, persona development
- Analytical and love to synthesize complex information
- Portfolio of written work that demonstrates creativity, problem solving, business impact, and results