User Experience Architect – Marketplace
| Company | Autodesk |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 12+ years of experience in experience design with demonstrated expertise in marketplace, ecommerce, or platform ecosystems
- Expert-level fluency in human-centered design methodologies with proven ability to customize processes for large, complex, multi-stakeholder initiatives
- Proven track record of designing experience frameworks that span multiple products, platforms, and user segments
- Strong business acumen with ability to identify market opportunities, competitive threats, and strategic positioning for platform businesses
- Deep experience working with commerce platforms and technologies such as Azure Marketplace, Salesforce AppExchange, Google Cloud Marketplace, SAP Store, Shopify
- Exceptional communication, storytelling and leadership abilities that build trust and alignment across diverse cross-divisional stakeholder groups
Responsibilities
- Drive platform experience strategy through cross-divisional partnership that knits together a unified experience across discovery, evaluation, purchase, management and support
- Establish architectural patterns for each surface of the multi-sided marketplace; customer-facing, partner-facing, developer-facing and internal operations
- Build credibility, authority, and influence across product, engineering, partnerships, and business development teams through compelling experience storytelling and strategic communication
- Validate experience concepts through prototyping, testing, and iteration with customers, partners, and stakeholders while staying on top of industry trends, and quantitative / qualitative research
- Facilitate high-stakes alignment with VP and C-level stakeholders on marketplace vision, architectural decisions, and resource allocation
- Partner to establish a scalable information architecture that enables AI/ML workflows to deliver intuitive, contextual recommendations for third-party solutions that accommodates diverse solution types, partner content, and localized marketplace experiences
- Mentor and guide experience designers, product managers, and engineers in marketplace-specific design principles and architectural thinking
Preferred Qualifications
- You are up to date on the latest trends and advancements for developer experience
- Partner ecosystem experience within multi-sided marketplace dynamics and platform business models
- Expert-level prototyping skills in Figma, Framer, or similar tools with ability to communicate complex system interactions
- Adaptable and resilient in a fast-paced, evolving environment while consistently bringing strong problem-solving skills and meticulous attention to detail
- Exhibits systems thinking with ability to illustrate relationships between customer workflows, partner needs, third-party developer/solution builder needs and business objectives