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Universal Studios Credit Card Sales Ambassador
| Company | FNBO |
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| Location | Los Angeles, CA, USA |
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| Salary | $23 – $23 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Passion for delivering outstanding customer service with a friendly and engaging personality.
- Excellent communication and interpersonal skills, with the ability to connect with diverse groups of people.
- Sales-oriented mindset with the ability to effectively present and sell credit card benefits to potential cardholders.
- Strong attention to detail and organizational skills, ensuring accurate completion of credit card applications.
- Ability to work in a fast-paced, dynamic environment and adapt to changing guest needs.
- Basic knowledge of financial concepts, credit cards, and rewards programs (training will be provided).
- High school diploma or equivalent; college degree preferred.
- At least one year of previous sales or customer service experience required, prior experience in retail or banking preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays and navigate changing schedules as required based on business needs.
Responsibilities
- Engage and interact with guests in a friendly and approachable manner, offering information about Universal’s branded credit card offerings.
- Create memorable guest interactions by effectively communicating the features, benefits, and perks of our credit card programs.
- Provide personalized recommendations based on guests’ preferences and needs, showcasing how our credit cards can enhance their experience at Universal Studios Hollywood.
- Act as a knowledgeable resource, addressing guest inquiries and concerns related to credit card applications, rewards, fees, and terms.
- Collaborate with fellow team members to achieve daily acquisition targets and promote a positive team environment.
- Maintain a comprehensive understanding of Universal’s attractions, shows, and events to better connect credit card benefits to the overall park experience.
- Assist guests with completing credit card applications and ensure accuracy in collecting required information.
- Stay current with industry trends, cardholder benefits, and promotions to effectively convey the value proposition of Universal credit cards.
- Comply with all bank policies, regulations, and laws.
- Flexible scheduling is a requirement of this position which means that your schedule could change as business needs evolve.
Preferred Qualifications
- Bilingual language skills a plus.
- Prior experience in retail or banking preferred.
