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Unified Communications – Uc – Engineer
| Company | General Dynamics |
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| Location | Washington, DC, USA |
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| Salary | $170000 – $230000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Expert or higher |
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Requirements
- Call Manager
- Cisco Jabber
- Collaboration
- Unified Communications
- Voice over IP (VoIP)
- 10 + years of related experience
- Current CCNP Required
- Education: Bachelor’s degree in Information Technology or related field
- US Citizenship Required
- CompTIA Security+ or similar for IAT Level II DoD 8570 certification
Responsibilities
- Designs and defines system architecture for Cisco based voice infrastructure and end-points
- Identifies and resolves technical problems related to the VoIP infrastructure
- Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various customer devices
- Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
- Migration of existing TDM solutions leveraging Session Border Controller technology
- Develop and document SOPs for engineers and end-users
- Collaborate with voice providers from other Government agencies and commercial partners
- Review completion and implementation of system additions and/or enhancements
- Make recommendations to management and/or clients
Preferred Qualifications
- Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
- Experience with the configuration of voice end-point hardware
- Experience with managing work tasks via tools such as Jira
