Undergraduate Graduation Services – Senior Specialist

Undergraduate Graduation Services – Senior Specialist

Requirements

• Bachelor’s degree or an equivalent combination of education and experience
• 6 years’ working in higher education setting
• Experience managing and overseeing student programs and events
• Strong interpersonal and written communication skills
• Demonstrated public speaking skills
• Ability to work with faculty, staff, students, and external organizations
• Ability to manage multiple assignments with competing deadlines
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to prioritize and manage multiple projects and stakeholders
• Ability to maintain a professional demeanor and uphold confidentiality

Responsibilities

• Oversees and manages Fisher academic records and graduation requirements for Fisher 10,000+ undergraduate students
• Degree certification process for undergraduate business students
• Student record audits for completion of degree requirements
• Communications related to graduation applications and requirements
• Monitoring academic records activity workflow between Undergraduate Programs (UGP) staff
• Maintains and continually builds upon expertise in Fisher academic program requirements
• Ensures complete and accurate auditing of student records
• Prepare reports for Undergraduate Programs and College leadership
• Partners with multiple university departments regarding commencement records and activities
• Reviews and approves graduation applications and communicates with students regarding their status
• Works with 26+ Fisher academic advisors to resolve issues related to degree requirement completion
• Independently make decisions regarding degree requirements within tight deadlines
• Collaborates with Fisher academic departments to ensure timely posting of final grades
• Serves as Fisher expert on Buckeye Degree Planner (BDP) Stellic system
• Oversees degree exceptions and ensures exception data accuracy
• Trains staff on BDP and system updates
• Collaborates with other colleges on benchmarking data and best practices
• Supports Fisher scholarships program as part of the Undergraduate Programs retention and graduation rate strategy
• Creates and implements efficient and effective processes for records management, degree audit review, and degree certification
• Serves on university level committees, work groups, and other ad hoc responsibilities as Fisher representative
• Manages commencement communications, updates, and processes for UGP, Fisher faculty and staff, and Fisher academic departments

Preferred Qualifications

• Master’s Degree
• 8-12 years’ experience in higher education setting or equivalent experience
• Broad knowledge of university policies and procedures
• Detailed knowledge of Fisher policies and business degree requirements
• Able to perform basic and advanced transactions in student records systems, including Peoplesoft (SIS) and Stellic (Buckeye Degree Planner)