Truss Restaurant + Bar Server

Truss Restaurant + Bar Server

Requirements

• High School education or equivalent experience.
• Minimum two years’ food service or related work.
• Requires reading, writing and oral proficiency in the English language.

Responsibilities

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food and beverage timings.
• Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Plate, prepare and serve food.
• Take Guest reservations.
• Assist with set-up and breakdown of tables.
• Perform other tasks or projects as assigned by management.
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.

Preferred Qualifications

• Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
• Preferred experience in a luxury hotel or resort and fine dining environment.