Truck Maintenance Authorization Coordinator/ Budget

Truck Maintenance Authorization Coordinator/ Budget

Requirements

• 3 Years background or hands on maintenance experience in fleet or truck repairs.
• Need to have working knowledge of repairs times, labor rates and cost of parts.
• Strong problem-solving skills and results-driven orientation.
• Sound time-management and multi-tasking skills.
• Ability to resolve conflict in a professional manner.
• Strong math and analytical skills.
• Strong communication skills, including the ability to clearly communicate accurate maintenance and or repair information.
• Professional phone skills needed.
• Strong customer service skills.

Responsibilities

• Review all work completed and work exceptions to ensure charges are in accordance with the system guidelines and approve if appropriate.
• Review and approve all repairs and repair orders for work to be completed on trucks and towing equipment.
• Ensure all unassigned work has been approved and assigned to the appropriate provider within the territory.
• Identify maintenance issues and work with the Maintenance Manager, Regional Maintenance Manager and the Manager of Budget Truck Maintenance to resolve any open items.
• Assist with maintaining the running cost of repairing the fleet and exercise good judgment in the authorization of repairs to optimize fleet utilization.
• Make certain all inbound calls for pre-approval of maintenance on fleet and towing equipment are addressed and responded to within the Company guidelines.
• Enter all work orders into the Maintenance Management System.
• Respond to all incoming calls in a timely manner to ensure customer satisfaction.
• Work with Estimated Return to Service reports to expedite the return of vehicles to rentable status and control vehicle downtime.
• Control repairs of the fleet to ensure guidelines and repairs are cost-effective.
• Works with Maintenance Providers to ensure all national account vendor programs are being utilized.
• Negotiate pricing for parts and labor to meet the Maintenance Management System Standards.
• Communicate with the Field Maintenance personnel to validate exceptions to the Maintenance Management System guidelines.
• Make recommendations on vendor changes in the Maintenance Management System.
• Assist and support the Field Maintenance Management team in building relationships with outside providers.
• Coordinate fleet rotation with the District/Maintenance Management team to ensure units are available for preventive maintenance and necessary repairs.
• Give support, when needed, in the preparation of salvage package/s for approval by region.
• Assist in the monitoring of trade and sale units according to Company program guidelines.
• Work with Maintenance Managers in the disposal of all obsolete inventory.
• Perform other duties and special assignments as required.

Preferred Qualifications

• Technical School Degree
• Computer skills, including Excel spreadsheet knowledge