Trip Coordinator

Legally authorized to work in the United States
3 or more years of flight scheduling, administrative, and aviation experience
Advanced proficiency utilizing a trip scheduling software system
Advanced proficiency in deciphering ICAO/IATA codes
Intermediate proficiency with international operations & procedures
Intermediate proficiency or higher with computers and programs, including Windows, Microsoft Word, Excel, PowerPoint
Beginner knowledge or higher of world geography
Willing and able (with or without reasonable accommodation) to work a 24/7 rotational schedule and be flexible to accommodate any and all changes as they come in
Willing and able (with or without reasonable accommodation) to travel 25% of the time on a yearly basis

Coordinating requests for aircraft and scheduling these aircraft utilizing Scheduling software system
Arranging trip details and developing itineraries for passengers and trip packets for flight crews, including hotels, ground transportation, commercial airline arrangements, passport & visas, etc
24/7 aircraft flight following via aviation tracking system
Pre-trip coordination to include route, risk and security analysis and flight planning to ensure Flight Operations Manual and ISBAO compliance
Post-trip reviews and audits, data entry and accurate trip documentation & reporting
Ensuring 24/7 coverage of phone and email to support trips on a rotational basis, including assigned standby duty
Coordinating and arranging flight logistical requirements with international service providers, including FBOs, fuel providers, catering services, Customs, Immigration, and other government agencies, etc
Ensuring aircraft compliance by maintaining current insurance, registrations, taxes, licenses, & permits
Tracking and maintaining flight crew currency to meet FAA and corporate standards requirements
Representing Aviation as a first contact with customers and resolving issues
Maintaining a current library of processes, manuals, standard operating procedures and other critical records to meet regulatory requirements, ensure operational rigor and standardization
Specific projects and other tasks as assigned by management

Bachelor’s degree
Dispatcher’s License
1 or more years of Meteorological experience
Ability to work effectively with little direct supervision
Builds effective solutions based on available information and makes timely decisions that are safe and ethical
Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what is right
Delivers positive results through realistic planning to accomplish goals