Treasury Operations Specialist
| Company | Mechanics Bank |
|---|---|
| Location | Irvine, CA, USA, Roseville, CA, USA |
| Salary | $24 – $28 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High School Diploma/GED required
- 3 years of experience in a treasury operational role preferred
- General knowledge of Treasury Management products and services and implementation requirements
- General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations
- General knowledge of Business Online Banking and Treasury Management products and services
- Excellent ability to explain processes clearly and understandably
- Excellent ability to problem solve
- Excellent organizational skills and attention to detail
- Skilled in problem resolution and the ability to determine appropriate solutions
- Excellent written, oral, and interpersonal communication skills
- Proficient skill in Microsoft Office Suite applications
Responsibilities
- Implements Treasury Management product and service requests, including input and callback for various systems
- Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers
- Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services
- Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and/or email communications
- Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues
- Monitors and manages multiple email inboxes and request databases for incoming requests and communications
- Adhere to Bank’s security and audit procedures as well as industry rules and regulations
- Maintain current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems
- Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required
- Bills customers for various Treasury Management products and services and orders equipment for customers as needed
- Other duties as assigned
Preferred Qualifications
- 3 years of experience in a treasury operational role preferred