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Travel Operations – Senior Manager
| Company | Vertex Pharmaceuticals |
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| Location | Boston, MA, USA |
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| Salary | $117600 – $176400 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in relevant discipline
- Typically requires 7+ years of experience related to corporate travel, or the equivalent combination of education and experience
- Previous project management and vendor management required
- Experience working in a global corporate environment within biotech or comparable regulated industry
- Proven experience vendor managing a Global Travel Management Company, including oversight of an online travel tool (Preferably Concur)
- Strong analytical skills including experience with integration of multiple data sources
- Advanced in senior leader presentations (written, PowerPoint, verbal)
- Proficient in Microsoft Office suite (Excel and PowerPoint)
- Supplier vendor management experience
- Ability to navigate and champion company policies and compliance regulations
Responsibilities
- Manage the day-to-day operations of the outsourced travel support model including vendor management of Travel Management Company (TMC) across all geographic locations, ensuring compliance with company policies and procedures
- Act as the vendor manager and internal liaison between internal teams and TMC
- Monitor vendor performance and compliance through strategic data analysis
- In partnership with the TMC, drive supplier partnership & negotiations, exceptional customer service, cost savings, and reduced environmental impact where possible
- Monitors traveler compliance of Vertex’s Global Travel & Expense policy
- Proactively anticipates business needs and addresses them by taking an innovative approach developing processes and tools
- In partnership with the TMC, drive refinement of Concur Travel configuration and establishment of scalable & centralized processes
- Responsible for maintaining comprehensive reporting mechanisms and PowerBi dashboards
- Responsible for managing Internal Audit Team requests and addressing audit observations as needed
- Design & implement key training materials to support travel operations process to enhance compliance to policy
- Manage additional special projects and enterprise-wide initiatives, supporting the wider Corporate Services Team to drive continuous improvement
- Ability to travel globally at least 20% of the time
Preferred Qualifications
- Prior working experience with Online Travel Booking Systems (preferably Concur Travel)
