Trauma Sales Associate

Trauma Sales Associate

Requirements

• Integrity: Reliable, dependable, trustworthy, honest, and ethical. You show up to work on time, do what you say you are going to do, and handle confidential information and delicate situations with care.
• Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting
• Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities. Think of every challenge, customer, and experience in the OR as a new opportunity to learn and grow.
• Service orientation, customer service, and satisfaction: Actively look for ways to help people. Familiarity with handling customer expectations in a professional manner, and anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and fidelity to Stryker’s products and services.
• Relationship management: Build lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction.
• Social perceptiveness: Awareness of others’ reactions and understanding why they react as they do (i.e. you are good at ‘reading a room’ and engaging appropriately).
• Problem solving: Identify complex problems and review related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities.
• Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small.
• Following directions: Carry out the details of a task as directed.
• Time management: Manage one’s own time and the time of others to meet deadlines, particularly when there are competing priorities.
• Prioritize tasks: Organize tasks according to their importance and urgency.
• Flexible schedule for meeting outside regular hours: Work non-traditional hours and be on call most nights and weekends on short notice. This is a lifestyle job! Folks that thrive in the role really embrace the variety in the role and irregular hours that go with it.
• Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments.
• Ability to monitor processes, materials, and surroundings: Monitor and review information from materials, events, and the environment, to detect or assess problems, particularly in operating room and other medical settings.
• Provide consultation and advice: Provide guidance and expert advice to management or other groups on technical systems and process related topics.
• Technical communication: Ability to explain the technical details of Stryker’s products and services to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.
• Demonstrate motivation for sales: Show drive to reach sales goals and business targets.
• Basic computer literacy: Proper use of email, Microsoft Office, and any relevant software applications/platforms.
• Reading comprehension and written communication: Read and comprehend work-related documents, particularly medical product specifications and training materials. Communicate effectively as appropriate for the needs of internal and external (i.e. patient and customer) audiences.

Responsibilities

• Support sales of Stryker Trauma products that meet customers’ needs.
• Gain exposure to the Stryker Trauma team culture under the supervision of a Trauma Sales Representative.
• Receive best-in-class formal training on the Trauma product portfolio and sales methodology, including on-the-job training in the operating room.
• Develop a high level of competency in orthopedic surgical needs and procedures.
• Become a valuable member of the surgical team who positively impacts surgical outcomes.
• Be comfortable being on call most nights and weekends.
• Build strong relationships as a trusted advisor to clients through focus on client service and excellent account management.

Preferred Qualifications

No preferred qualifications provided.