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Transit Services Manager
| Company | Tucson Talent |
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| Location | Tucson, AZ, USA |
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| Salary | $35.37 – $53.05 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree in related field
- Five (5) years of directly related experience
- Any combination of relevant education and experience may be substituted on a year-for-year basis.
Responsibilities
- Oversees the daily operations of transit services to ensure efficiency, safety, and compliance with regulations.
- Develops and implements tools for monitoring and maintaining compliance with transit regulations and standards.
- Manages several complex contracts, ensuring all aspects align with operational needs and regulatory requirements.
- Provides direction and guidance regarding intergovernmental agreements (IGAs), the Transit Asset Management (TAM) Plan, and other compliance areas.
- Develops initiatives to improve customer satisfaction and the rider experience.
- Analyzes customer needs to guide service improvements.
- Manages and oversees the capital and operating budgets for transit services, exceeding set thresholds.
- Reviews, approves, and tracks transit-related expenditures to ensure alignment with financial objectives.
- Analyzes past budgets and performance data for accurate forecasting.
- Supervises direct reports and provides leadership to ensure team alignment with department goals.
- Establishes performance standards, assesses performance, counsels and evaluates the performance of assigned personnel.
- Leads initiatives to enhance staff effectiveness and professional development.
- Participates in hiring and selection process as needed.
- Reviews and approves planning documents to ensure consistency with departmental objectives.
- Ensures compliance oversight for all Federal Transit Administration (FTA) audits and reviews related to fixed-route buses, ADA paratransit services, and modern streetcar operations.
- Performs other duties and tasks as assigned.
Preferred Qualifications
- Degree in Planning, Public Administration, Business Management or closely related field.
- Experience in a Transit or Transportation related field.
- Experience overseeing complex, multi-faceted contracts and ensuring deliverables align with organizational and regulatory requirements.
- Experience managing large-scale budgets, including capital and operating expenditures.
- Experience drafting and implementing operational policies and procedures.
