Transit Event Customer Service
| Company | Benesch |
|---|---|
| Location | Baltimore, MD, USA |
| Salary | $17.53 – $17.53 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 18 yrs. or older, with a high school diploma or GED equivalent
- Must own a working cell phone with WiFi/data capability
- Must be able to stand for 4 hours minimum and maximum up to 8-12 hours (based on applicant’s ability)
- Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events
- Must have good customer service skills – ready to interact with the public and provide a positive experience as the face of the company
Responsibilities
- Assist MTA customers with disabilities to ensure equal utilization of transit facilities
- Direct customers as they enter or exit stations, board vehicles, or use fare vending machines
- Inspect the transit station facilities and take action to preserve cleanliness and safety of public areas
- Provide customer service support with bus bridges/shuttles during construction affecting transit tracks or stations
Preferred Qualifications
-
No preferred qualifications provided.