Transaction Processing Administrator

Experience within Shareholder Services or similar multi-client mutual fund administration environment
Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
Demonstrated ability to work successfully in a fast-paced, high stress environment
Communicate effectively with both internal and external client groups
Strong customer service skills
Computer Literacy – Intermediate
Sound technical and analytical skills in running/debugging various applications and macros including MS Office
Ability to work overtime/long hours especially around peak season (RRSP), month-end and year–end to support the team.

Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
Apply all quality control procedures
Reconciliation and settlement of daily trades
Daily deposits and cheque processes
Message all accounts where unusual actions have occurred
Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
Work with Manager to update Desk Operating Procedures and other tasks as assigned.

Proven track record in leading initiatives, managing cross-functional relationships
Completion of IFIC Mutual Funds Operations Course
Unitrax Recordkeeping System knowledge
FundSERV knowledge
Ability to read/write French