Training Specialist – Police Department

Training Specialist – Police Department

Requirements

• Bachelors degree in Public/Business Administration, Education or equivalent experience and certification
• Two years of training/teaching experience
• Technical Training Certification or CPLP a plus
• Must be able to obtain a Georgia POST General Instructor certification within 6 months of employment

Responsibilities

• Identifies and assesses business needs to determine and address immediate and future training needs and target audiences including current employees and new hires
• Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to understand changes in policies, procedures, regulations, business initiatives and technologies
• Formulates teaching curricula/outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
• Researches, designs, develops and refines curricula and training materials for courses
• Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops
• Conducts training sessions for specified areas e.g., customer service, billing systems, hardware and software, interpersonal skills, quality & process issues, and product knowledge
• Presents standard and customized training courses
• Monitors and tests employees to measure progress and evaluate training effectiveness
• Reports on progress of employees during training period; counsels employees on progress and improvements required; and maintain trainee records
• Evaluates, updates and ensures training programs and content meet evolving business needs, regulatory requirement changes and new technologies
• Conduct cost-benefit analysis and calculate training ROI
• Establishes and tracks training attendance through records management

Preferred Qualifications

• Teaching or group presentation experience preferred but not required
• Must be able to function in a paramilitary environment with a defined command structure
• Must have an aptitude for public speaking
• Good communication skills, both oral and written
• Proficient in Microsoft Office applications