Training Specialist – Insurance Operations
| Company | Slide Insurance |
|---|---|
| Location | Tampa, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in a relevant field, such as insurance, business, education, or instructional design preferred. High School diploma and equivalent work experience required.
- 4+ years’ experience in the P&C insurance industry required.
- 2+ years’ experience in developing and/or delivering training programs required, preferably in a corporate setting.
- Professional certifications within the insurance industry (e.g., CPCU, AIC) are a plus.
Responsibilities
- Deliver training programs and workshops to employees across all stages and areas of Insurance Operations, including Claims, Underwriting and Customer Service.
- Develop and administer assessments and quizzes to evaluate participants’ understanding and knowledge retention.
- Analyze assessment results to identify areas for improvement and with Training and Auditing leadership, adapt training content accordingly.
- Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback.
- Collect feedback on sessions from attendees to use for future improvements to content and presentation.
- Collaborate with subject matter experts and the Director of Training and Auditing to continuously ensure accuracy and relevance of training content.
- Adapt training methods to suit the needs of different learner levels, from entry-level to experienced professionals.
- Develop and create training aids, as needed.
- Provide regular trainee progress reports to Training and Auditing leadership.
- Work closely with other training staff, claims managers, and subject matter experts to ensure consistency and alignment of training efforts.
- Contribute to new training program design and existing program enhancements, as requested.
- Stay up to date with industry trends, regulations, and best practices related to P&C insurance.
- Perform other duties as assigned.
Preferred Qualifications
- Strong presentation and communication skills, with the ability to convey complex concepts in a clear and engaging manner.
- Proficiency in using instructional design tools and e-learning platforms.
- Excellent organizational skills and attention to detail.
- Analytical mindset to assess training effectiveness and make data-driven improvements.
- Ability to adapt to changing environments and adjust training strategies accordingly.
- Strong interpersonal skills to collaborate effectively with diverse teams and individuals.
- Desire to live Slide’s Core Values.