Tour Manager – College Gameday – Home Improvement Client

Tour Manager – College Gameday – Home Improvement Client

Requirements

• A passion for and expertise in sports, entertainment, and/or pop culture.
• 4-5+ years’ worth of previous tour management experience
• Excellent verbal and oral communication skills. Presentation or public speaking experience is a plus
• Ability to manage multiple tasks simultaneously
• Capacity to become knowledgeable about our client’s industry, brand and product offerings
• Confident in training and managing on-site brand ambassadors in each market, applying brand guidelines and operational procedures provided by Octagon team
• Ability to lead, manage and diffuse customer concerns on-site in collaboration with Octagon team
• Willingness to travel consecutive days, for weeks at a time
• Strong ability to work as part of a team, demonstrate initiative and solve problems effectively and independently
• Proficiency with Microsoft Office Software (specifically PowerPoint, Excel and Word)
• Valid driver’s license and clean driving record
• Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Full time (75%-100%)

Responsibilities

• Oversee and assist in executing all on-site activities
• Ensure on-site staff meet event execution expectations
• Communicate in advance with hosts of upcoming events
• Serve as a direct liaison between management staff and tour team members
• Responsible for maintenance and security of all tour equipment
• Set daily schedules and assignments
• Engage with consumers, directing any concerns or issues to proper authorities
• Be a diplomatic problem solver
• Ensure that event attendees have a positive and engaging experience while on-site
• Other related duties as reasonably assigned

Preferred Qualifications

No preferred qualifications provided.